Program Direct Numbers

Immunizations

(989) 673-8116


Family Planning

(989) 673-8118


Women, Infants & Children (WIC)

(989) 673-3199 


Maternal Infant Health Program

(989) 673-1740


Environmental Health

(989) 673-8119 


Veterans Affairs

(989) 673-8148


Children's Special Healthcare Services

(989) 673-1856 


Medical Examiner

(989) 673-1857

 

Health Services Agency Survey

Please help us improve our services by answering some questions. We are interested in your honest opinions, whether they are positive or negative. Please answer all of the questions.

1. Which Program(s) were you seen in today?

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Other (Please specify):

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2. The staff members were courteous to me:

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3. The waiting area was comfortable

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4. I found the materials/information feed on the TV's in the waiting area useful:

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5. I waited less than 15 minutes to be seen by staff:

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6. I had no problem making an appointment:

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7. If you have received a reminder call, did you find it beneficial?

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8. Are you aware we have text reminders for appointments?

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9. If not, would you like to receive text reminder call?

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10. If you receive text reminders do you find them helpful?

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11. I had enough privacy when speaking with staff:

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12. The hours of service meet my needs:

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13. What hours of service would better meet your needs?

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14. We have designed our parking lot to better serve pregnant women and families with infant and young children. Have you found the changes helpful?

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15. Overall, how satisfied or dissatisfied were you with your visit to the Health Department?

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16. If you have been referred in the last year, were you satisfied with the provider (Other Physician, Agency or Services, etc.) that you were referred to?

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17. If you have visited our website at www.tchd.us, how would you rate it?

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Do you have any recommendations to improve our website?

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18. Do you use social media?

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19. Are you aware of our Facebook page?

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20. Are you (the patient) male or female?

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21. How old were you (the patient) on your last birthday?

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22. What would have made your visit better for you? (Your name and phone number are welcomed, but not necessary)

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Please rate the performance of the following staff.

Clerical

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Nurse

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Clinic Assistant/Lab Tech

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If you gave a poor or very poor rating, please explain the reason for the rating so we can make improvements.

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24. I felt I was included in or allowed to be an active participant in the care I received.

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Please enter the characters: (*)
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  Member of
Michigan
Thumb Public
Health Alliance

www.mithumbpha.org

 

Huron|Lapeer|Sanilac|Tuscola

Online Services

  • We Accept Credit Card Payments

www.GovPayNow.com

(TCHD PLC#: 1610)

Location

1309 Cleaver Road Suite B
Caro, MI 48723-9135

Phone: (989) 673-8114
Fax: (989) 673-7490

Driving Directions

Directions